How to set the answering machine?
How to display the headers of an email in owa?
When you notice a fraudulent email on your email box (spam, fishing) and wish to report it to the Helpdesk to improve the spam filter, it is necessary to send us the headers of the message.
Attention must perform this operation on the web application (OWA).
Select the fraudulent email
In the option bar, click on "..."
Select “afficher les détails du message"
A "pop-up" window appears
Copy/paste the all the details to the Helpdesk (firstname.lastname@example.org)
Eventually you can delete the fraudulent email.
What is the "trash of the trash basket"?
The "trash baskets" is an Exchange feature that can recover to some extent, the messages that have been emptied after deletion.
Please note this feature is only available if you use OWA or Outlook web application. Indeed, Apple Mail complete deletes the elements from the recycle bin and items are no longer available in the "trash baskets."
To use the trash baskets, you must pass through the OWA web application.
Select the inbox “Éléments supprimés”, if this inbox is empty but you think you have an email to get back
Right-click and select “récupérer les éléments supprimés…"
A "pop-up" window appears and you enables to select deleted emails that you want to recuperate
Look for the email you want to get back then select the email and click on “récupérer"
Right now the search function does not work properly, the email must be searched manually.
Part of the text of my email is in an attached file
Some of your recipient tells you they did not get your entire email or that parts of it are in an attached file. If so, you're probably running a Mac with the Mail software.
This happens because Microsoft Exchange Server is reformatting messages sent through it. As soon as the server sees one attachment in a message, it stops looking for text, and treats anything else in that message as an attachment.
To work around this issue, do as follow:
In the Mail app, click on Edit
Click on Attachements
Make sur that "Always Send Windows-Friendly Attachments" et "Always Insert Attachments at End of Message" are checked.