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Useful Information

Shops | Internet | Phones | TV and Cable | Emergency numbers


The food distribution market in Switzerland is dominated by Migros and Coop. These two commercial chains have retail outlets of different sizes and cover the entire Swiss territory in a fairly homogeneous manner. Chains like Denner, Manor, Globus, Casino or Carrefour (non exhaustive list) offer an alternative in terms of quality, price and variety of offerings.

The opening times of shops vary from town to town, but most are open from Monday to Friday between 9am and 6pm and on Saturday from 8am to 5pm.



At home

Internet via cable or ADSL is widely used in Switzerland. The main providers active on the broadband market are Bluewin, Sunrise and Tele2, which offer connections varying from 600 to 15000 Kbit/s for an all-inclusive monthly rate. Subscriptions generally run for a minimum of 12 months and the necessary modem is often supplied free of charge to the user. In many cases, you are obliged to use the phone services of the same operator. Connection to the Internet via TV cable is also possible in many cities. For information concerning use, modes and rates, contact Cablecom or your municipal utility services.

At the UNIL

For a number of years the University of Lausanne has provided a quality cordless local network to its members. This network is provided for the same purpose as the conventional network, to allow transfers of data for academic purposes. If your portable computer is correctly equipped and configured, you will see the "public" network that you should select. Open your Internet browser and then type in: Enter your user name and your UNIL messaging password.

WI FI in the city

On this link, you can consult the list of free spots in the City of Lausanne.




To obtain a connection to the fixed network, you must contact the company Swisscom, the only provider of this service. A simple connection costs 25.25 CHF and a multiple line ISDN connection costs 43 CHF per month. While the use of Swisscom fixnet is compulsory for connection to a line, you may choose from among 35 operators for your communications. You can choose the operator that is most convenient for you on web sites offering price comparisons, such as or


Three mobile phone networks coexist in Switzerland: Swisscom Mobile, Sunrise and Orange. They offer many different packages for subscribers, with a duration of 12 or 24 months. Prepaid offers are more flexible, as they do not entail any contractual obligations. The calls are paid for in advance.


TV and Cable

In Switzerland it is possible to receive television signals via cable, a parabolic antenna or over the telephone network. In most urban agglomerations, the municipal utility services offer a "telenetwork" option at an all-inclusive price. This option includes a range of international, national and regional channels. Consult the Cablecom web site for necessary information.

Reception fees

Homes with one or more devices capable of receiving television or radio broadcasts must declare this to the Swiss agency responsible for collecting reception fees for radio and television programmes (Billag SA) and pay the required fees.


Emergency numbers



Medical emergencies




Fire Department


Rega (helicopter ambulance service)




Road Assistance


Psychological support (Main tendue)



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Château de Dorigny  -  CH-1015 Lausanne  - Switzerland  -  Phone +41 21 692 20 20  -  Fax  +41 21 692 20 05