The Advice and Mediation Office was set up by the Rectorate but is independent of it; it advises members of the university community in all situations involving conflict or harassment. As a line manager, you can offer a mediation service through the Advice and Mediation Office if you are aware of relationship difficulties in your team.
The Advice and Mediation Office can:
The mediator has an initial confidential conversation with the person who requests the meeting, analyses the situation they describe and works closely with them to discuss and examine the support available and their possible options, including mediation.
Mediation is a process of creating and re-establishing social relationships and managing conflicts (either on a preventive basis or to settle a dispute), based on the partners acting autonomously, in which an impartial, independent third party without the power to make a decision (the mediator) helps to re-establish communications or resolve the conflict in the interests of all the partners involved, by organising confidential mediation sessions.
Advice and Mediation Office
Amphipôle building, office 200.11
Luc Wenger, mediator: +41 (0)79 240 42 46, email@example.com
Raymonde Richter, mediator: +41 (0)79 643 24 16, firstname.lastname@example.org