Teaching communication skills (videos)

Learning communication skills with simulated patients

The experience gained since twenty years at the Interdisciplinary Division for Adolescent Health of the Lausanne university hospital shows that it is possible to train young adolescents (14-18 years of age) to simulate medical situations. They are trained to act as real patients suffering from various conditions (such as fatigue, sleep problems, eating disorder, functional disorder, backache, substance misuse, stomachache, dysmenorrhea, etc.). They then participate in training sessions focusing on communication skills, history taking and differential diagnosis. Medical students, residents and in practice physicians have benefited from such sessions with much enthusiasm.

These videos can be used to teach communication skills with your trainees.

The first recording shows an encounter of moderate quality; the second video illustrates the feedback given by the simulated patient about this first interview. The third video displays a “state of the art” interview.

Interviewing a patient with headaches : example 1 (moderate quality)

Look at the next video (the feedback) in order to understand what the doctor could do to improve the quality of the interview

Interviewing a patient with headaches : feedback of the simulated patient (related to example 1)

Interviewing a patient with headaches : example 2 (improved after feedback)

DISA - Division interdisciplinaire de santé des adolescents - CHUV - Avenue de la Sallaz 2 - 1011 Lausanne
Tel. +41 21 314 37 60